How to Hide "New" Button on Change Task Related List When Change Request State is "Scheduled".

Hi everyone,On the Change Request form, we needed to hide the "New" button on the Change Task related list whenever the state is changes to "Scheduled". 

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My Lists on SOW

Good morning ServiceNow gurus.I hope my message finds you well. I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.However, when i change those filters for something else and refresh the page,...

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While running the ATF i am getting this type of error please let me know what is the solution

Hi,While running the ATF i am getting this type of error please let me know what is the solution. Please help me out how to work on this error. Thanks 

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Should Application (cmdb_ci_appl) CI's be part of a Dynamic CI group?

Hi all, We are starting our CSDM journey and defining Technology Management Services and Business Services.As part of CSDM relationship definitions, we are creating Application (cmdb_ci_appl) entries since we don't have ServiceNow Discovery enabled y...

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Catalog item

Hi , Catalog item one attachment , in the attachment around 5000 records. I need to integrate by directional integration when the user see only 700 records  remaining 4300 records should be skip. Any idea how to build this example task using integrat...

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Unable to process multiple request in Import set API

Hi,Am trying to explore Import set API, have created Import set table and Transform map. Through postman am able to create/update single record using below API. u_email field is set as Coalesce.Source : u_import_userTarget : sys_userPOST https://dev3...

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Email MFA in Yokohama

Hi, With migrate to Yokohama, users without SSO must enable the MFA.For some users we want to use the Email Authentication only.When logging in, the user got the message :And on the profile page, when clicking on Configure Multi-factor Authentication...

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Is there any way to approve the approval request without opening any record via ATF

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cannot start SLA2 when SLA1 is completed

The requirement is that when SLA1 is completed, the SLA2 will start.We have created a new boolean field (SLA1 Complete) in the incident table. We also created a business rule that when the SLA1 stage is completed, the new field's value will be 'true'...

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Debug Business Rules Doubt

What information does Debug Business Rules(details) show that debug Business rulesdoes not?A. The must of the business rule evaluationB. Old and New values for field values changed by business rulesC. Debugging information for lists as well as formsD...

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🔍 Vagas abertas: Dev, Analista, Arquiteto - Brasil: Full-time CLT

    Vagas abertas: Desenvolvedor(a) Pleno ServiceNow - https://lnkd.in/dui5Jk6x Desenvolvedor(a) Sênior ServiceNow - https://lnkd.in/dxhJ47Gn Analista de Requisitos ServiceNow - https://lnkd.in/dQneFXUV Arquiteto(a) de Soluções ServiceNow - http...

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Workspace UI Action

I have the following server side UI Action that creates an assessment instance on the idea table. I want to be able to perform the same logic on the workspace. How do I do this? Should I create a new UI Action or enable client and workspace form butt...

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Activties section not showing multiple currencies for changes in 'currency' type field

I have a currency type field set up with multiple currencies (INR, GBP, EUR, USD). When I change the currency or the amount then the message in activities section shows the change with the default currency of the system (set to GBP).Suppose I Change ...

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hide choice in the list view

Hi All , here I had requirement where i want to hide the close choice on the basis of new change request only for this I wrote display business rule and on load client script:--------------------------------------------------------------------------D...

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